Job Information
Hilton Porter in Brisbane, Australia
Description
We are currently seeking a dynamic and energetic Concierge Porter. As a porter at the Hilton Brisbane you are the first and last face the guest sees when staying at the Hotel. You will have the opportunity to create memorable stays for all of our guests and well as find opportunities to provide the best possible experience for our guests.
Why you'll love working for Hilton!
Unbeatable Team Member Travel Program: Enjoy exclusive, highly discounted rates on hotel rooms for Team Members and your Friends and Family.
Generous Discounts: Access savings on various products and services within Hilton outlets.
Comprehensive Training: Receive extensive training and unwavering support to excel in your new role.
Endless Learning: Access Hilton University training, offering over 3000 learning programs to foster your growth.
Limitless Opportunities: Explore a wide range of career development paths in the #1 Hospitality Company, as ranked by Great Place to Work.
What will I be doing?
A Porter is responsible for ensuring the exceptional arrival, departure and in-house experience for our guests. They go above and beyond to assist guests with luggage, valet, transport and any other enquiries or needs they might have throughout their stay.
• Valet Park guests’ cars, including luxury vehicles and manage the car park space.
• Greet guests upon arrival and assist with luggage handling from their vehicles to their rooms.
• Provide directions and recommendations to guests regarding local attractions, restaurants, and transportation options
• Collaborate with other hotel team and departments to ensure seamless guest experiences.
What are we looking for?
This position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.
We are seeking individuals who share and embody our core values of Hospitality, Integrity Leadership, Teamwork, Ownership and Now. Along with:
• Energetic and Engaging personality
• Confident in English in order to communicate professionally with guests and team members, both in person and over the telephone
• Calm, efficient, and able to work well under pressure
• Excellent inter-personal and communication skills
• Passion for delivering exceptional guest experiences
• Previous experience in Hotels preferred but not required
Culture
At the heart of everything we do lies our vision: "to fill the earth with the light and warmth of hospitality." Our values are not just words on paper; they are the principles that guide our actions. It's our team's collective responsibility to live and breathe these values in every interaction.
Job: Guest Services, Operations, and Front Office
Title: Porter
Location: null
Requisition ID: HOT0ARUU
EOE/AA/Disabled/Veterans