Job Information
Hilton Conference and Banquet Assistant Director/Manager in de, France
The Waldorf Astoria Versailles – Trianon Palace is looking for a new talent: an Assistant Banquet Manager
At the Waldorf Astoria Versailles – Trianon Palace, you will work under the responsibility of the banquet director
Your role will be to:
- Work in close collaboration with the seminars and banquets department, the executive chef for the efficient and professional organization of hotel events
- Participate in operational meetings to ensure effective cooperation between departments. Monitor BO sheets and their updating
- Organize the team's work by placing the customer at the heart of priorities and integrating the principle of multi-skills
- Ensure clean and tidy spaces, impeccable set-up/buffets Inspect banquet rooms every day (front and back) to ensure cleanliness, physical condition and operation of equipment
- Control stocks of linen and crockery and carry out regular inventories
- Accompany customers in the field with professionalism and courtesy. Ensure customer satisfaction throughout events. Handle customer concerns/special requests by responding quickly and professionally
- Have an excellent relationship with external caterers and companies
- Participate in improving the offer by providing information from the field.
- Handle complaints effectively and implement corrective actions
- Ensure effective communication between all employees and also between the different departments of the hotel
- Project a positive, professional and friendly image for customers and Team Members
Required profile
- Minimum two years of supervisory experience in Banquet operations,
- You have excellent interpersonal skills and good communication skills.
- Fluency in English and French is essential for this position,
- Must be able to perform professional services with attention to detail,
- Work cohesively with colleagues as part of a team,
- To show initiative
Job: Catering and Event Services
Title: Conference and Banquet Assistant Director/Manager
Location: null
Requisition ID: HOT0AQ42
EOE/AA/Disabled/Veterans