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Hilton Personnel Manager 人事经理 in Hangzhou, China

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Personnel Manager is responsible for the hotel’s annual recruitment strategy plan, driving recruitment activities to ensure recruitment effectiveness meets hotel business requirements, maintaining and improving the standards as the best employer brand in the market. And care for the C&B part.

What will I be doing?

As the Personnel Manager, you will be responsible for performing the following tasks to the highest standards:

• Assist with the annual hotel manning budget plan by joining in the headcount plan discussion with department heads.

• Assist with the annual recruitment strategy plan and ensure the implementation to fill in qualified candidates for open positions.

• Maintain and explore effective recruitment channels, execute recruitment activities and keep a good relationship with these networks.

• Responsible for promptly posting all open positions on recruitment channels, making sure the advertisement content meets brand standards and the relevant positions.

• Adhering to proper procedures, source for candidates, conduct the first interview for all candidates for positions below director level and arrange interviews with the hiring managers.

• Travel and participate in site inspections, executing recruitment activities in schools, colleges, and universities.

• Manage well all candidates’ resumes and personal information, proactively establishing an effective system which effectively reports recruitment activities.

• Analyze recruitment effectiveness and market situations, proposing adjustments to the HR Strategy team leader for consideration.

• Give candidates timely feedback and clearly communicate to them the onboarding requirements, assisting in the onboarding and check-in process.

• Behave professionally and maintain the hotel and brand reputation.

• Be involved in campus agreements, recruitment platform agreements, outsourcing contracts, and all other agency agreement approval processes, monitoring service quality during the contract period.

• Organize intern communication sessions, following-up on the intern program to maximize conversion rates.

• Update and monitor the recruitment and HR related systems data, carrying out trainings as well.

• Conduct the recruitment process introduction, recruitment system and interview skills trainings to subordinates and hiring managers.

• Be familiar with TM relations.

• Be familiar with C&B standards, and PTER structure.

• Assist the HR team with other HR affairs, such as personal profile management, team activities, foreigner work visa applications, staff facilities management, etc.

• Promptly deliver recruitment reports and make sure the figures are accurate.

• Manage and develop subordinates, promptly giving instructions and guidance when needed.

• Ensure that subordinates adhere to proper work procedures and carry out performance reviews with them.

• Promptly prepare and update recruitment information to post on media platforms.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Personnel Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Associate degree and above.

• Minimum 3 years of extensive Human Resources experience.

• Minimum 1 year of experience in a similar position in an international hotel.

• Good communication skills in both Chinese and English to meet business needs.

• Good organization and coordination skills.

• Thorough knowledge of federal, state and local laws.

• Familiar with computer systems.

• Result driven and can work under pressure.

• Good presentation skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Human Resources

Title: Personnel Manager 人事经理

Location: null

Requisition ID: HOT0ADSO

EOE/AA/Disabled/Veterans

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