Hilton Jobs

Join our team as our next On-call Security Officer at the Hilton La Jolla Torrey Pines!In this role you would be responsible for ensuring the safety of guests and team members while providing great customer service. Our property boasts 394 guest rooms with guests that come from far and wide to visit the lush Torrey Pines State Reserve and all of its beautiful its surrounding area.

If you have a passion for customer service and dedication for the protection of others and want to bring that within the hotel hospitality industry, then this is the perfect opportunity!

The ideal candidate for this role will possess:

• At least one (1) year of experience within customer service
• Previous security experience is preferred
• The ability to work weekdays, swing shifts, and overnight including weekends, and holidays.
• Most importantly a service heart to deliver a high level of service to our guests!

The hourly wage for this position is $20.00 per hour $1.00 overnight differential

What will I be doing?

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical, Dental and Vision Insurance Coverage – for you and your family.

• Mental Health Resources

• Best-in-Class Paid Time Off (PTO)

• Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program.

• Go Hilton travel discount program: 100 nights of discounted travel per calendar year

• Matching 401(k)

• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

The hourly rate is $20.00 and is based on applicable and specialized experience and location.

Job: Security and Loss Prevention

Title: Security Officer (On-Call) - Hilton La Jolla Torrey Pines

Location: null

Requisition ID: HOT0AQBZ

EOE/AA/Disabled/Veterans