Hilton Jobs

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

As the Boatman, you will be responsible for performing the following tasks to the highest standards:

• Maintain the order and safety of the hotel transfer boats.
• Offer necessary service to guests.
• Conduct regular safety patrol, acting and reporting appropriately upon discovering any potential hazards on any of the boats used for transferring guests and team members.
• Take good care of communication facilities and skillfully operate all equipment in your responsibility.
• Report, examine and monitor with professionalism once suspicious personnel or articles are discovered, keeping a record of these incidents as well.
• Be hospitable to visitors and report any suspicions to the Management. .
• Prevent any flammable or explosive items, corrosives, drugs, hazardous tools, liquor or items labelled identically as the hotel’s property from being brought into the hotel.
• Maintain workplace cleanliness.

• Familiarize with all restaurants, locations and their operation times in order to direct guests to the most convenient route to their destinations.

• Specially assist elderly, children and the disabled.

• Be alert of drunkards, the incapacitated and the people who accompany them.
• Discourage guests from bringing pets into the hotel area.
• Inform the Duty Manager and Front Desk team members to register with the Housekeeping department if guests’ belongings are found.
• Dissuade guests from carrying hotel property to prevent the loss of goods in public areas.
• Pay special attention to those who come in with empty hands or bags and leave with bags.
• Effectively report issues encountered during duty and report to the duty supervisor or Assistant Safety & Security Manager promptly when needed. .
• Be familiar with first aid and fire emergency procedures.
• Carry out other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Boatman serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• High School or Secondary Vocational School graduate
• Valid Boatman's license.
• Proficient with hotel security operations.
• Possess a strong sense of responsibility and service.
• Good work attitude and always alert.
• Able to communicate effectively and clearly.
• Knowledgeable of resources and utilize them efficiently.
• Literacy in English to meet business needs, preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Security and Loss Prevention

Title: Boatman

Location: null

Requisition ID: HOT0AQ32

EOE/AA/Disabled/Veterans