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Hilton Stacks - Senior Food and Beverage Attendant in Queenstown, New Zealand

WHAT WILL I BE DOING?

In your new role you will be responsible for engaging our guests during their stay, and ensuring brand service standards are met to the highest quality. You will be carrying out the following duties and responsibilities;

  • Support F&B Supervisor and Restaurant Manager
  • Assist in additional tasks and responsibilities e.g Health & Safety, Staff managing, allocating duties, maintaining quality of the breakfast
  • Delegating duties to F&B team
  • Provide a-la-carte and/or buffet style service in line with the Hilton Brand Service Standards
  • Receive orders and serve customer requests completely in a timely manner
  • Understand menu content, any menu changes, and promotional activities
  • Keep your service area clean, tidy, and well-prepared
  • Efficiently manage the proper settlement of all customer accounts
  • Answer guest queries in a polite and helpful manner

WHAT ARE WE LOOKING FOR?

As a Senior F&B Attendant you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Friendly, positive, energetic disposition
  • Passion for Food & Beverage
  • Experience in a large F&B team
  • Committed to delivering exceptional guest service
  • Motivated to learn new skills and techniques
  • Smart and tidy, in appearance
  • Positive and willing to participate on a team and work with a winning attitude
  • Flexible, reliable, and responsive to a range of work situations
  • Prepared to manage a variety of customer types, inquiries, and complaints
  • Previous food hygiene experience
  • Electronic ordering systems experience
  • Cash handling experience

WHAT IS IN IT FOR ME?

As a Hilton team member you can expect to receive the following and more:

  • Competitive benefits such as daily dry-cleaned uniform and hot meal in our Team Member restaurant
  • Member of the Hilton GO program giving you access to discounted room and F&B rates worldwide
  • Access to Hilton University training, offering more than 3,500 learning programs
  • Participate in ongoing recognition programs

Training& development and worldwide career opportunities

Job: Food and Beverage

Title: Stacks - Senior Food and Beverage Attendant

Location: null

Requisition ID: HOT06XYQ

EOE/AA/Disabled/Veterans

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