Hilton Jobs

A Door Man representsthe hotel at the main entrance by greeting arriving anddepartingguests in an enthusiastic andcourteous manner.traffic at the main entrances to ensure thecochereis accessible at all timesandluggageassistancetoallguests.

What will I be doing?

As a Door Man, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Door Man with the hotel property influences the Guest's first impression, and therefore, must ensure to always offer a professional and welcoming disposition. Specifically, the Door Man will perform the following tasks at the highest level of service:

• Answers the entrance telephone andprovidesclear,accurateinformation to guests andteam members
• Welcome guests on arrival and assist with their luggage
• Maintains an alert and attentive demeanor at all timesin addition to remaining calm during periods of heavybusinessvolumes.
• Park Guests' cars on the hotel premises, as required
• Provide a driving service to Guests, as required
• Adviseshousekeeping as necessary tomaintaina clean,orderly appearance of the main hotel entrance.
• Keep up to date on all hotel services as well as VIPs and special events
• Be knowledgeable on external locations, attractions, and landmarks in the vicinity
• Clearly communicates guest parkingprocedures and applicable coststo arriving guests.

What are we looking for?

A Door Man serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• AbilitytocommunicateeffectivelyverballyinEnglish.
• Ability to effectively deal with internal and external customers, some of whom will requirehigh levelsof patience,tactanddiplomacytodefuseanger.
• Ability to read English toascertaininformation from luggage tags and claim checks; to write numbers and namesonclaimchecksandroominglists.
• Abilitytostand,walkand/orsitandcontinuouslyperformessentialjobfunctions.
• Sufficientmanualdexterityinbothhandstobeabletoloadandunloadluggage.
• A good knowledge of the area and the country in general, preferred
• Considerable knowledge and abilityto communicate cleardirections to nearbylocal attractions and hotelfacilitiesandservices.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Job: Guest Services, Operations, and Front Office

Title: Doorman / Pre - Opening

Location: null

Requisition ID: HOT09XJZ

EOE/AA/Disabled/Veterans