Hilton Jobs

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Property Supervisor will manage the maintenance and repair of the hotel buildings, grounds, contents and all guestroom area in a cost-effective manner to ensure the efficient and safe operation of all plant and equipment. He / she will assist in the supervision of all repairs, maintenance and new installations ensuring the safety operation in the hotel. As Property Supervisor to the building maintenance team, foreman and fire control officers, this role will enforce their duty implementations, conduct security checks in the hotel and effectively communicate and solve guests’ questions.

The Property Supervisor is responsible for the daily routines of Fire Control Officers, duties and activities of Security Officers and Guards during the shift and to ensure established position procedures, patrols and frequencies are followed. This role will also supervise all repairs, maintenance and new installations of the Kitchen, boilers, pipes and Health Club within the hotel, ensuring that the highest quality maintenance is efficiently achieved with minimum operation interference. The highest quality of maintenance, repair and operation of the sound system and associated equipment of the hotel includes the public address system, security monitoring system, in-house movie system, back-ground music system, satellite system, telephone system and fire alarming system in the hotel, are also part of the role’s responsibilities to ensure that maximum client satisfaction is achieved.

What will I be doing?

As the Property Supervisor, you will be responsible for performing the following tasks to the highest standards:

• General supervision of shift operation, all team members under your control and the allocation of work and distribution of the workforce in accordance with instructions from the Property Manager.
• Liaise with the Engineer in the department preventative maintenance program and supervise the implementation during your duty.
• Inspect and control the efficiency of all plants, associated systems and equipment.
• Recommend change of equipment or procedures to achieve the highest possible savings on operation and energy cost.
• Schedule preventive maintenance for rooms.
• Supervise and coordinate the installation, renovation and modifications for guestrooms.
• Follow up on all repair and maintenance work done by the Engineering department according to the check list and trouble report.
• General supervision of all Property Agents under your control and the allocation of work and distribution of the workforce in accordance with instruction from the Property Manager.
• Schedule repair and preventative maintenance for all equipment under your supervision.
• Check on all equipment and inventory records every month.
• Keep the A/V plant room clean and tidy.
• Follow up on all security rules and regulations, conducting regular safety checks.
• Take necessary measures to any obscuration of safety, reporting to the Property Manager and Assistant Security Manager to check results and improvements.
• Manage the daily work of Fire Control Officers, check and evaluate their performances, work out their work schedules.
• Report and remove any potential obscuration of accident or fire to the Management.
• Assist the Property Manager to organize fire prevention training to team members and train the hotel Voluntary Fire Brigade members.
• Familiar with checking hotel fire equipment and fire evacuation passages.
• Ensure prompt reporting of maintenance issues to the department by Property Agents as they record them during their patrols.
• Familiar with each departments’ work procedures, security knowledge, emergency procedures, ensuring each position’s professional knowledge and work standards.
• Conduct random inspection of the hotel to ensure security practices are being followed, fire exits are not blocked, equipment is not obstructing fire hose reel doors, clearance between stacked goods and sprinkler heads is sufficient.
• Be familiar with current first aid and fire emergency procedures.
• Maintain a logbook of all occurrence during your watch.
• Ensure a smooth hand-over to the next shift team member and discuss actions to be taken with respect to uncompleted work and any special attention required.
• Make inspections of all areas of the building and grounds to ensure safety operation, supervise works in progress and notify on defects to be corrected.
• Supervise the section’s daily work, equipment’s running, repair order, carrying out maintenance work on time with high quality.
• Assist in coordinating the work of contractors on scheduled jobs.
• Act as a Fire Chief during your duty.
• Be responsible for the hotel’s safety.
• Supervise and inspect the hotel department’s fire preventive works and take proper measures to stop any violation of the fire prevention works.
• Supervise and train technicians and apprentices in the correct performance of their duties and development of skills and knowledge to prepare them for eligibility to high grades.
• Manage working tools and register the team member’s name who retrieved the tools.
• Responsible for recommending disciplinary action in respect of your subordinates.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.

What are we looking for?

A Property Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimally a junior college graduate with basic communication skills in English.
• At least 3 years of working experience in the same position or 5 years supervisor experience in a 4-star or above hotel.
• Knowledge of both hotel’s electrical and mechanical knowledge required.
• Familiar with hotel engineering equipment, maintenance and repair.
• Strong communication and coordination skills.
• Strong experience of guestroom repair and maintenance system.
• Knowledge of audio-visual system, lighting system, security monitoring system, background music system, satellite system, telephone system and fire alarm system.
• Strong background of hotel Kitchen, Laundry, Swimming Pool, Pipe and Health Club equipment repair and maintenance.
• Strong fire control knowledge with thorough knowledge of hotel fire / life safety systems and equipment.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Engineering, Maintenance and Facilities

Title: Property Supervisor-Fire Safety Supervisor

Location: null

Requisition ID: HOT0AFKF

EOE/AA/Disabled/Veterans