Hilton Jobs

A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets, including but not limited to the Banquet Operations, Restaurants, Room Service and Bars to maintain high standards of Food & Beverage quality, to deliver an excellent Guest experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets, including but not limited to the Banquet Operations, Restaurants, Room Service and Bars to maintain high standards of Food & Beverage quality, to deliver an excellent Guest experience while training staff and working within budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all Food and Beverage Outlet operations
• Maintain exceptional levels of customer service
• Ensure compliance of brand standards
• Recruit, manage, train, develop, counsel, discipline and evaluate the Food and Beverage team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with Supervisors under your responsibility
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Food and Beverage Management experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Participate in Manager on Duty coverage program, which may require occasional weekend stayovers
• Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure maximizing of profits
• Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards
• Complete other duties as assigned by Supervisor

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·Hospitality - We're passionate about delivering exceptional guest experiences.

·Integrity - We do the right thing, all the time.

·Leadership - We're leaders in our industry and in our communities.

·Teamwork - We're team players in everything we do.

·Ownership - We're the owners of our actions and decisions.

·Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·Quality

·Productivity

·Dependability

·Customer Focus

·Adaptability

What will it be like to work for Hilton?

Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our Team Members.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands (http://jobs.hiltonworldwide.com/our-brands/index.php). Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come and be a part of our team!

Job: Food and Beverage

Title: Food and Beverage Manager (Embassy Suites by Hilton Aruba Resort)

Location: null

Requisition ID: HOT0ALWD

EOE/AA/Disabled/Veterans